
Frequently Asked Questions
I’M NOT ARTISTIC AT ALL. IS THIS FOR ME?
Absolutely. This page isn’t about being “good” at coloring, it’s about slowing down, reconnecting with yourself, and enjoying the moment.
HOW QUICKLY WILL I RECEIVE MY ORDER?
Once your order is confirmed on the website, you will instantly receive an email with your download link.
If after 5 minutes you don't see the email in your inbox or your junk folder, contact us!
CAN I RETURN MY ORDER?
Due to the nature of our digital products, we generally do not offer refunds or returns.
However, if you encounter any technical problems with the brushes or experience any other significant issues, please contact our customer support team, and we will be glad to assist you.
WHAT PAYMENT METHODS CAN I USE?
We accept major credit and debit cards and other methods like Apple Pay and Google Pay, depending on your location.
HOW DO I DOWNLOAD MY PURCHASED DIGITAL ARTWORKS?
You can download your files by clicking the link in the email you receive after completing your order. From there, you will be able to access and download your digital products from Artbyjennifer.